Terms of Use

Last updated: November 4, 2026

Agreeing to These Terms

By using grandrapidsreplacementwindows.com, you agree to these terms. If you do not agree, please do not use the site. These terms work together with our Privacy Policy, Disclaimer and Referral and Marketing Disclosure.

What the Site Does

Grand Rapids Replacement Windows is a referral service for homeowners in the Grand Rapids, Michigan area. You tell us about a window project, and we pass your request to independent window companies that may contact you with a quote. We are paid by the companies we refer requests to. We do not perform window work, we do not guarantee any company's work, price or availability, and we do not act as your agent. Any contract is between you and the company you choose.

Who May Use the Site

You must be at least 18 and able to enter a binding agreement. The site is for homeowners and authorized decision makers asking about a residential property. Please give accurate information when you send a request.

Your Requests

Sending a request does not create a contract with us or with any window company. You are under no obligation to accept a quote. We do not guarantee that you will receive a quote, how quickly one will arrive, or what it will say. The price, scope, schedule and warranty for any job are agreed directly between you and the company you choose.

Your Dealings with Window Companies

The companies that contact you are independent businesses. They are responsible for their own work, prices, insurance, licenses, permits and contracts. We do not supervise their work and we do not endorse any of them. Before you sign, ask any contractor about their Michigan license and check it with the Michigan Department of Licensing and Regulatory Affairs (LARA). Ask for a written contract, and ask who will apply for any permit. ## Acceptable Use

Please do not:

• Submit false, misleading or someone else's information.
• Use the site for any unlawful purpose.
• Send automated requests, scrape the site, or try to interfere with how it works.
• Try to gain access to parts of the site or its systems that are not meant for you.
• Use the form to send advertising or spam.

We may block requests that look fraudulent or abusive.

Content on the Site

The text, layout and design of this site belong to Grand Rapids Replacement Windows or its licensors. You may view and print pages for your own personal use. You may not copy, republish or sell our content without written permission. Information on the site is general. It is not a quote, a design, an engineering opinion or professional advice.

Links to Other Sites

We link to outside sites, including government pages, for your convenience. We do not control them and are not responsible for what they say or do. The site also loads an embedded request form from the Polyares network, which has its own terms and privacy practices.

No Warranties

We provide the site and our referral service as they are. We try to keep information accurate and up to date, but we make no promise that it is complete, current or error free, or that the site will always be available.

Limits on Our Liability

To the fullest extent the law allows, Grand Rapids Replacement Windows is not liable for indirect, incidental or consequential losses arising from your use of the site, or for the work, conduct, advice or pricing of any company you meet through it. Nothing in these terms limits any right you have that cannot be limited by law. ## Phone and Text Contact

If you tick the consent box on our form, we and the companies we refer your request to may contact you by phone, text and email about your request. See the Phone and Text Consent page. Calls to the number on this site may be recorded, as described in the Privacy Policy.

Governing Law

These terms are governed by the laws of the State of Michigan, without regard to conflict of law rules. Any dispute that cannot be settled informally will be brought in the state or federal courts located in Michigan, unless the law gives you the right to bring it elsewhere. ## Complaints

If something goes wrong, please tell us first. See our Complaints page.

Changes to These Terms

We may change these terms at any time. The version on this page applies from the moment it is posted. Questions can go to info@grandrapidsreplacementwindows.com or the phone number on our Contact page.